Jacqueline E. Johnson, PhD

Jacqueline E. Johnson is a mission-driven operations executive with more than 10 years of federal service, 11 years of nonprofit leadership, and over 30 years of community and humanitarian engagement. A U.S. Navy Veteran and seasoned investigator, Ms. Johnson is recognized for her expertise in regulatory compliance, grant oversight, program evaluation, and complex case resolution, consistently strengthening organizational performance and safeguarding federal resources.

Ms. Johnson brings extensive federal experience through her work with the U.S. Department of Labor — Veterans' Employment & Training Service (VETS), where she has led high-level investigations, compliance assistance, and grant monitoring activities. Her responsibilities have included advanced fact-finding, negotiating resolutions, producing detailed investigative and monitoring reports, overseeing formula and competitive grant reviews, and developing corrective action plans that improve grantee performance and protect federal funds.

In the nonprofit sector, Ms. Johnson served seven years as Veteran Employment Services Program Manager, directing HVRP grant operations, developing organizational SOPs, supervising multidisciplinary teams, and leading strategic planning initiatives that secured more than $1 million dollars in grant awards. She strengthened compliance systems, eliminated corrective action plans, and elevated program outcomes through targeted training, reporting accuracy, and staff development.

Ms. Johnson's operational background spans social work, counseling, housing management, and case management across multiple states and populations. She has overseen emergency shelter and transitional housing programs, developed policies and procedures for regulatory compliance, and provided crisis intervention, family support, and mental health services.

With more than three decades of ministry leadership and international outreach, Ms. Johnson has contributed to humanitarian efforts across the United States, Africa, Canada, Japan, Kenya, and Ghana. Her work includes pastoral care, mentoring, youth development, community engagement, and cross-cultural service initiatives supporting diverse populations.